Privacy Policy

Effective Date: [09/07/2026]

At Golden Carving, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.goldencarving.com or purchase our products.

1. Information We Collect

We may collect the following information:

Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely through payment gateways)
Order History
IP Address, Browser Type & Device Information
Cookies and Website Usage Data

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support
Respond to your enquiries
Send order updates and shipping notifications
Improve our website and services
Personalize your shopping experience
Send promotional emails (only if you choose to receive them)

3. Payment Security

We do not store your debit or credit card details. All online payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Delivery and logistics partners
Payment service providers
Government authorities when legally required
Service providers who help operate our website

5. Cookies

Our website uses cookies to:

Improve website performance
Remember your preferences
Analyze visitor traffic
Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

7. Your Rights

You have the right to:

Access your personal information
Update or correct your details
Request deletion of your personal data
Withdraw marketing consent at any time

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.